Warranty Policy

Overmont is committed to providing high-quality products and ensuring customer satisfaction. We stand behind the quality and craftsmanship of our products, and as such, we offer limited warranty on all Overmont products. This warranty covers any defects in materials and workmanship under normal use during the warranty period.

Warranty Period

The warranty period begins on the date of purchase. Paddle boards are covered for 3 years, Yoga products for 6 months, and all other items for 1 year. To initiate a claim, customers must provide valid proof of purchase, such as an order number or receipt.

Warranty Claim Procedure:
If you believe your Overmont product is covered under this warranty, please contact our customer support team via email at service@overmontoutdoor.com or through our customer support portal on our website.

Provide the following information when contacting us:

  • Your full name
  • Contact information
  • Order number or proof of purchase
  • A clear description of the issue or defect

Our customer support team will guide you through the warranty claim process, which may include:

  • Troubleshooting steps to assess the issue
  • Requesting photos or videos to better understand the problem
  • Providing return instructions, if necessary

If a return is required, you will need to send the product back to Overmont as instructed by our customer support team.

Warranty Exclusions

This warranty does not cover:

  • Damage resulting from misuse, abuse, or accidents
  • Normal wear and tear
  • Alterations or modifications made to the product without prior authorization
  • Products purchased from unauthorized sellers
  • Products not used in accordance with the manufacturer's instructions
  • Any damage that does not affect the product's functionality

Resolution Options: Overmont will, at its discretion, either repair or replace any defective product covered by this warranty. If a product is no longer available, we may offer a suitable alternative of similar value.

Limitation of Liability
Overmont shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Additional Notes

  • All warranties are non-transferable and are only applicable to the original purchaser.
  • Overmont reserves the right to update or modify this warranty policy without prior notice.
  • By purchasing and using Overmont products, you agree to be bound by the terms and conditions of this warranty policy.

For any questions or warranty-related inquiries, please contact us at service@overmontoutdoor.com.